These Terms govern your use of TaskRbot.com, the Task-R-bot SMS subscription, Yelp Launch Packages, Yelp Profile Update, and any application you submit through our Apply Now forms.
These Terms of Service (“Terms”) form a binding agreement between QAI Solutions LLC, a limited liability company formed under the laws of the State of New York, having a principal place of business in Brooklyn, New York (“Company,” “we,” “our,” or “us”), and the individual or business entity that accesses TaskRbot.com, submits any application, subscribes to Task-R-bot, orders a Yelp Launch Package or Yelp Profile Update, or otherwise uses our services (“Client,” “you,” or “your”).
By accessing TaskRbot.com, submitting any application form on TaskRbot.com, activating a Task-R-bot subscription, ordering a Yelp Launch Package or Yelp Profile Update, checking the box stating “I agree to the Privacy Policy and Terms & Conditions” (or substantially similar language) on any order or application form, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the services.
These Terms are in addition to, and do not replace, any additional terms that apply to a specific product. Website design and related services ordered through the “Get a Website” page are also governed by the Get a Website Terms of Service. In the event of a conflict between these Terms and any product-specific terms, the product-specific terms control for that product only.
IMPORTANT NOTICE — ARBITRATION & CLASS-ACTION WAIVER. Sections 23 and 24 of these Terms contain a binding individual arbitration agreement, a waiver of class, collective, representative, and private-attorney-general actions, and a waiver of the right to trial by jury. By accepting these Terms, the Client agrees to resolve most Disputes with the Company through final and binding individual arbitration and to waive such rights, unless the Client opts out of arbitration within thirty (30) days as described in Section 23.6.
TaskRbot.com is operated by QAI Solutions LLC, a New York limited liability company. We offer: (a) the Task-R-bot AI-assisted SMS notification and response service for trade contractors who receive leads through Yelp; (b) Yelp Launch Packages that help new or existing Yelp Business users launch or relaunch a paid Yelp presence; (c) a one-time Yelp Profile Update service; and (d) related support and onboarding services. Website design, logo, and brand-kit services offered through the Get a Website page are described in the separate Get a Website Terms of Service.
You accept these Terms by submitting any form on TaskRbot.com (including the Apply to connect a bot, Yelp Onboarding, or Yelp Profile Update application), by clicking a checkbox or link indicating acceptance, by remitting payment for any of our services, or by continuing to use the services after receiving notice of these Terms. The individual accepting these Terms represents and warrants that he or she is at least eighteen (18) years old and has full authority to bind the business for which services are requested.
These Terms apply to, among other things:
These Terms do not govern: (a) website design and related services ordered through the Get a Website page, which are governed by the Get a Website Terms of Service; (b) the Yelp platform itself, which is operated by Yelp Inc. and is subject to Yelp’s own terms; (c) Yelp advertising spend paid by the Client directly to Yelp; (d) third-party tools, software, or services that the Client chooses to use independently; or (e) offline services delivered by any third party the Client engages separately.
Our services are intended for U.S.-based trade contractors and small-business owners who lawfully operate their businesses, maintain any required state and local licenses, and supply accurate information on their application and during onboarding. You agree to (i) provide true, accurate, current, and complete information on every form and in every communication with us, and (ii) keep such information up to date. We may, in our sole discretion, refuse, suspend, or terminate services to any applicant or Client who fails to meet these requirements or who provides information that is false, misleading, incomplete, or that we reasonably believe is used to attempt to defraud Yelp, prospective customers, or us.
By submitting an application or otherwise accepting these Terms, the Client further represents, warrants, and covenants to the Company that:
Each of the foregoing representations is a material inducement to the Company’s agreement to provide the services, and any breach entitles the Company to suspend or terminate services immediately and to seek indemnification under Section 20.
TaskRbot.com offers three application intake forms that correspond to the three onboarding paths available on the Start page:
Each application is an offer to engage the Company’s services and is not itself a binding contract. A binding contract for any service is formed only when (a) we send written confirmation (by email or SMS) that we have accepted the Client’s application, and (b) either (i) payment of any deposit or subscription fee required for that service has been received through our payment processor, or (ii) the Client otherwise commences paid service under these Terms. We may decline any application at our sole discretion.
All information submitted through an application form — including name, phone number, email, business name, Yelp Business ID, Yelp ad spend, services offered, service area, licensing, insurance, and consent selections — is processed and stored in accordance with the Privacy Policy.
Task-R-bot is an AI-assisted SMS system that receives lead notifications from Yelp for the Client’s Yelp Business account, formats them for the Client, sends follow-up text messages on the Client’s behalf to prospective customers, and helps the Client respond to inquiries faster. The bot operates exclusively through SMS and related messaging channels.
Task-R-bot does not: (a) guarantee any specific number of leads, calls, jobs, or revenue; (b) control Yelp’s algorithm, search ranking, categories, or ad delivery; (c) replace the Client’s professional judgment when quoting, accepting, or performing work; (d) process payments between the Client and the Client’s customers; or (e) act as the Client’s legal, tax, or licensing advisor. The Client remains solely responsible for all work quoted, performed, and delivered to its customers.
Upon successful connection of the bot to the Client’s Yelp account, the Client is entitled to a 14-day free trial of the Task-R-bot subscription. No payment information is required at the time the application is submitted. Before the paid subscription period begins, we will send a secure billing link by SMS and email. If the Client does not complete payment through that link, the subscription will not activate and service may be paused or terminated.
After the 14-day free trial, the subscription fee is $89.00 per month, billed in advance through our third-party payment processor. Payment is processed on the Client’s selected payment method on a recurring monthly basis on or around the same calendar day each month. The Client authorizes such recurring charges until the subscription is canceled in accordance with Section 7.5. If a payment fails, we may pause the bot until payment is restored and may terminate the subscription after a reasonable cure period.
The Client may cancel the Task-R-bot subscription at any time by (a) replying STOP to a Task-R-bot message (which will also stop all SMS communications; see Section 12), or (b) emailing support@qai-solutions.com with a cancellation request from the email address on file, or (c) submitting a cancellation request through any official Client-portal link we provide. Cancellation takes effect at the end of the then-current billing cycle. Subscription fees already paid are non-refundable except where required by applicable law. We do not charge cancellation or “early termination” fees.
We may add, remove, or modify features of the Task-R-bot service at any time. We may change the recurring subscription fee upon at least thirty (30) days’ prior notice to the Client by email or SMS; if the Client does not agree to the new fee, the Client may cancel under Section 7.5 before the new fee takes effect and will not be billed the new fee.
The Company offers the following one-time Yelp Launch services:
| Package | Scope (high-level) | Fee |
|---|---|---|
| Basic Launch | Yelp Business account setup, category and service-area configuration, basic description, initial photos, and activation of a minimum paid Yelp ad campaign. | $149 |
| Pro Success | Everything in Basic Launch plus extended copywriting, enhanced photo preparation, and tuning of the initial ad campaign. | $249 |
| VIP Launch Bridge | Everything in Pro Success plus priority onboarding, priority ad-campaign tuning during the first weeks, and a direct line to a senior specialist. | $399 |
The exact scope and deliverables for each Package are described to the Client in writing (by email or SMS) during onboarding. The Packages do not include the Client’s Yelp advertising spend, which is paid by the Client directly to Yelp (see Section 8.4).
Each Yelp Launch Package requires a non-refundable $99 deposit before work begins. The remaining balance is due on completion of the Package deliverables. We will send secure payment links via SMS and email for both the deposit and the final payment.
The Company will complete the deliverables described for the applicable Package using reasonable professional skill and care. Any work outside the described scope (including but not limited to additional copywriting, additional rounds of photo editing, translation into additional languages beyond what is included, or changes requested after the Client has approved a stage) may be performed on a time-and-materials basis or under a separate written scope, at the Company’s sole discretion.
Yelp charges advertising fees directly to the Client through Yelp’s own billing system. The Company does not hold, control, or receive the Client’s Yelp ad spend. The Client is solely responsible for: (a) funding, reviewing, and managing any Yelp ad budget; (b) billing disputes with Yelp; and (c) all communications with Yelp about the Client’s account.
We use commercially reasonable efforts to complete each Package promptly after the Client has provided all onboarding materials and Yelp has completed its verification steps. The Client acknowledges that completion timing depends in part on Yelp’s own verification and approval processes, which are outside the Company’s control.
The $99 deposit is non-refundable once the Company has begun work. Any portion of the final balance already paid for work that has not yet been performed at the time of cancellation will be refunded on a pro-rata basis for uncompleted, non-personalized work. Work that has been performed and customized to the Client’s business, as well as any Yelp ad spend already paid to Yelp, is non-refundable.
The Yelp Profile Update is a one-time service for Clients who already have a Yelp Business account but whose profile requires updating, re-optimization, or reconfiguration before connecting Task-R-bot. The fee is $99, payable by secure link before work begins. The scope typically includes: revising categories and services, rewriting the business description, updating photos and highlights, and verifying or adjusting service area, hours, and contact information. Additional work outside this scope may be quoted separately. The $99 fee is non-refundable once the Company has begun work.
The Client agrees to:
Yelp is a separate third-party platform operated by Yelp Inc. The Company is an independent Yelp Advertising Partner. Our services are designed to help the Client use Yelp more effectively, but we do not act as Yelp, do not set Yelp’s policies, and cannot change Yelp’s algorithms, pricing, ad delivery, or account-verification decisions. Yelp may at any time suspend, restrict, or terminate the Client’s Yelp account independently of our services; such actions are between the Client and Yelp. Any other third-party platform (including Google Business Profile, messaging providers, domain registrars, or payment processors) is similarly subject to its own terms.
When the Client checks the SMS consent box on any application form or otherwise provides an affirmative “yes” (for example, in response to a double opt-in confirmation), the Client agrees to receive automated and non-automated text messages from the Company and from Task-R-bot at the phone number provided. Those messages may include:
Message frequency varies depending on lead volume and account activity and may reach multiple messages per day during active periods. Message and data rates may apply and depend on your wireless carrier plan. Consent to receive marketing or promotional messages is not a condition of purchase. The Client may opt out of messages at any time by replying STOP to any message from us or from Task-R-bot, and may reply HELP for help. Opting out will stop all SMS communications with the Client, including operational messages; this may prevent the Company from delivering the Task-R-bot service, in which case the Client should contact support@qai-solutions.com to arrange alternative communication. The Company’s SMS practices are intended to comply with the federal Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and related rules, and the Client agrees that our records of consent (including the checkbox submission time, IP address, and the SMS consent language shown to the Client) constitute reasonable evidence of such consent.
The Client acknowledges that Task-R-bot and some of our support tools use artificial-intelligence models and automated systems to generate and send text messages, summaries, and draft responses. The Client is responsible for reviewing any AI-generated communication that goes to the Client’s customers and for making sure it accurately reflects the Client’s business. The Company is not liable for pricing quoted by, or statements made in, an AI-generated message that the Client has reviewed and approved, or that is sent under settings that the Client controls (for example, price ranges or service categories the Client configures).
As between the parties, the Company owns all right, title, and interest in and to TaskRbot.com, the Task-R-bot software, workflows, prompts, training materials, branding, and all other proprietary materials created or used by the Company (collectively, “Company IP”). Subject to the Client’s compliance with these Terms, the Company grants the Client a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the term of the applicable service to use the Company IP solely for the Client’s internal business purposes in connection with receiving the services. The Client retains all right, title, and interest in the Client’s business name, logos, photos, testimonials, and other content the Client provides; the Client grants the Company a non-exclusive, worldwide, royalty-free license to use such Client-provided content as reasonably necessary to perform the services and, unless the Client opts out in writing, to reference the completed deliverables in the Company’s portfolio and marketing materials in a manner that does not disclose the Client’s confidential information.
If the Client or any representative of the Client provides any suggestion, idea, proposal, comment, feature request, or other feedback about the services (collectively, “Feedback”), the Client hereby grants the Company a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, distribute, create derivative works from, and otherwise exploit such Feedback for any purpose, without compensation or attribution to the Client. No Feedback is considered confidential information of the Client.
The Client acknowledges that any breach of this Section 14 or of Section 15 (Acceptable Use) would cause irreparable harm to the Company for which monetary damages would be inadequate. Accordingly, the Company is entitled to seek injunctive and other equitable relief for any such breach or threatened breach, in any court of competent jurisdiction and without the requirement of posting a bond or proving actual damages, in addition to any other remedies available at law or in equity.
The Client shall not, and shall not permit any third party to:
The Company may, without liability, suspend or terminate services immediately upon a reasonable belief that the Client has violated this Section.
All fees are quoted in U.S. dollars. The Client pays through our third-party payment processors, whose own terms govern how payment-card data is collected, processed, and stored. The Client authorizes the Company (or the applicable processor on our behalf) to charge the payment method on file for the fees described in these Terms. Except as expressly stated in these Terms or as required by applicable law, all fees are non-refundable. The Client shall not initiate a credit-card chargeback for any charge authorized by the Client and governed by these Terms; if the Client has a billing concern, the Client agrees to contact the Company first at support@qai-solutions.com to attempt to resolve the matter. The Company reserves the right to dispute and contest any wrongful chargeback and to suspend or terminate services while a chargeback is pending.
Neither party is liable for any failure or delay in performance (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, pandemics or public-health emergencies, war, acts of terrorism, civil unrest, governmental orders, widespread internet or power outages, failures of Yelp or other critical third-party platforms, or the unavailability of major payment, SMS, email, or cloud-infrastructure providers. Deadlines under these Terms are automatically extended for the duration of any such event.
No professional advice. The services, including any AI-generated output, summaries, suggested responses, pricing templates, or onboarding guidance, are provided for general business convenience only and do not constitute legal, tax, accounting, licensing, insurance, investment, or marketing-return advice. The Client should consult its own licensed professionals for advice concerning its specific circumstances. Nothing in these Terms or in any communication from the Company creates an attorney-client, broker-client, or other professional or fiduciary relationship between the Company and the Client.
No fiduciary duty. The Company is an independent contractor, not the Client’s partner, joint venturer, agent, employee, or fiduciary. The Company’s duties are strictly those described in these Terms and in any written order confirmation; no additional duties of care, loyalty, or disclosure are implied.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE COMPANY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, SYSTEM INTEGRATION, OR NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF A COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE. WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICES WILL MEET THE CLIENT’S BUSINESS REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY SPECIFIC NUMBER OF LEADS, CALLS, JOBS, OR REVENUE WILL RESULT FROM USE OF THE SERVICES; (D) YELP OR ANY OTHER THIRD-PARTY PLATFORM WILL PERFORM AS THE CLIENT EXPECTS; OR (E) AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR FREE OF ERRORS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO THE FULL EXTENT IN EVERY JURISDICTION; IN SUCH JURISDICTIONS, THE COMPANY’S WARRANTIES ARE LIMITED TO THE MINIMUM SCOPE AND DURATION REQUIRED BY APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, OR CONTRACTORS BE LIABLE TO THE CLIENT OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST OPPORTUNITIES, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORESEEABLE, AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR OTHERWISE). THE COMPANY’S TOTAL CUMULATIVE LIABILITY TO THE CLIENT FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, IN THE AGGREGATE, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY THE CLIENT TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (US$100). THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the limitation or exclusion of certain damages (including, in some states, gross negligence, willful misconduct, fraud, or personal-injury damages), so some of the limits in this Section may not apply to certain Clients or claims; in such cases, the Company’s liability is limited to the minimum extent required by applicable law. This Section is an essential part of the bargain between the parties and would not have been possible on an economic basis without these limitations.
The Client agrees to indemnify, defend, and hold harmless the Company and its officers, members, employees, agents, and contractors from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) content, photos, testimonials, trademarks, or business claims the Client provided; (b) the Client’s use of the services in violation of these Terms; (c) the Client’s communications with end customers, including any SMS, call, quote, or service performed by the Client; (d) the Client’s violation of any applicable law, including consumer-protection, licensing, advertising, or “do-not-call” / SMS laws; or (e) any dispute between the Client and Yelp, another third-party platform, or an end customer.
Either party may terminate the Client’s use of the services at any time, with or without cause, on written notice (email is sufficient). The Company may also terminate immediately and without notice if the Client materially breaches these Terms, fails to pay amounts when due, or engages in any conduct described in Sections 5, 10, 15, or 16. Termination does not relieve the Client of any accrued payment obligations. The provisions of these Terms that by their nature should survive termination (including Sections 14, 16, 18–20, and 22–29) shall survive.
These Terms and any dispute arising out of or relating to these Terms or the services are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-laws principles, and by applicable U.S. federal law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES THE CLIENT AND THE COMPANY TO RESOLVE MOST DISPUTES THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND IT WAIVES THE RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION AND THE RIGHT TO A JURY TRIAL. THE CLIENT HAS THE RIGHT TO OPT OUT OF THIS ARBITRATION AGREEMENT WITHIN 30 DAYS, AS DESCRIBED BELOW.
Before commencing any arbitration or other formal proceeding, the Client agrees to contact the Company in writing at support@qai-solutions.com with a description of the dispute, the specific relief sought, and the Client’s contact information, and to negotiate with the Company in good faith for at least thirty (30) days. The Company will do the same before commencing any proceeding against the Client. The statute-of-limitations period is tolled during any such good-faith informal resolution period.
The Client and the Company agree that, except as expressly provided in Section 23.4, any dispute, claim, or controversy arising out of or relating to these Terms, the services, TaskRbot.com, the Task-R-bot subscription, any Yelp Launch Package, the Yelp Profile Update, the Privacy Policy, any Company communication (including SMS, WhatsApp, or email), or the relationship between the Client and the Company (whether based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligent misrepresentation), consumer protection, or any other legal or equitable theory) (each, a “Dispute”) shall be resolved exclusively through final and binding individual arbitration, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) (“FAA”) and evidences a transaction involving interstate commerce.
The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the AAA Commercial Arbitration Rules then in effect, except (a) if the Dispute qualifies as a “consumer” matter under AAA rules, the AAA Consumer Arbitration Rules will apply instead, and (b) these Terms will control in the event of any conflict with the AAA rules. The current rules are available at www.adr.org. The arbitration will be conducted by a single neutral arbitrator. The seat of arbitration shall be Kings County, New York; however, the Client may request that the arbitration be conducted by telephone, videoconference, or based on written submissions only, at the Client’s option. The arbitrator will have exclusive authority to resolve all Disputes, including, without limitation, any question regarding the formation, existence, validity, interpretation, applicability, or enforceability of these Terms or this arbitration agreement (including the scope of the class-action waiver in Section 24), except that a court (not the arbitrator) has exclusive authority to decide whether the class-action and representative-action waivers in Section 24 are enforceable. The arbitrator’s award shall be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
Costs. Each party will bear its own attorneys’ fees and costs, except to the extent an award of fees and costs is expressly authorized by applicable law or these Terms. AAA administrative and arbitrator fees will be allocated under the applicable AAA rules; for consumer matters, the Company will pay all such fees that exceed the Client’s initial filing fee under AAA Consumer Rules, except for claims the arbitrator determines are frivolous or brought for an improper purpose.
The following Disputes are not subject to the arbitration requirement in Section 23.2 and may be brought in court on an individual basis only:
Any Dispute that is not subject to arbitration under Sections 23.2 or 23.4, and any action to compel or confirm an arbitration award, shall be brought exclusively in the state or federal courts located in Kings County, New York, and each party consents to the personal jurisdiction of those courts and waives any objection based on inconvenient forum or venue.
The Client may opt out of this arbitration agreement (including the class-action and jury-trial waivers in Section 24) by sending a written opt-out notice to the Company within thirty (30) days after the date the Client first becomes subject to these Terms. The opt-out notice must include the Client’s full name, business name, address, phone number, email, and a clear statement that the Client wishes to opt out of the arbitration agreement in these Terms. Opt-out notices must be sent to support@qai-solutions.com with the subject line “Arbitration Opt-Out”. Opting out will not affect any other provision of these Terms, and no other part of the Terms is affected by opting out. The Client’s continued use of the services after the 30-day opt-out window means the Client has not opted out.
To the maximum extent permitted by applicable law, any Dispute must be commenced (by arbitration demand, small-claims filing, or court filing where permitted) within one (1) year of the date on which the Dispute first accrued, or the Dispute is permanently barred.
If any portion of this Section 23 (other than the class-action waiver in Section 24) is found to be invalid or unenforceable, the remaining portions will continue to apply. If the class-action waiver in Section 24 is held unenforceable as to a particular claim or request for relief, that claim or request must be severed and brought in court on an individual basis in Kings County, New York, and all other Disputes will continue to be resolved by arbitration under this Section.
Individual basis only. To the maximum extent permitted by applicable law, the Client and the Company agree that any Dispute (whether arbitrated under Section 23 or brought in court under any carve-out) shall be resolved only on an individual basis, and not as a plaintiff or class member in any purported class, collective, mass, consolidated, representative, private-attorney-general, or similar proceeding. The arbitrator or court, as applicable, may not consolidate or join the claims of more than one Client and may not preside over any form of representative or class proceeding.
Jury-trial waiver. To the maximum extent permitted by applicable law, the Client and the Company each knowingly, intentionally, and voluntarily waive the right to trial by jury in any action, proceeding, or counterclaim arising out of or relating to these Terms or the services, whether at law or in equity.
Relief limited to the individual. The arbitrator or court may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
Severability. If this Section 24 is held unenforceable in whole or in part as to any particular Dispute or claim for public injunctive relief, the unenforceable portion will be severed from that Dispute or claim only, and the severed Dispute or claim will be brought in court in Kings County, New York on an individual basis; all other Disputes or claims will continue to be resolved by binding individual arbitration under Section 23.
By using the services, the Client consents to receive communications from the Company in electronic form, including by email to the address provided by the Client, SMS to the phone number provided, or postings on TaskRbot.com. Such electronic communications satisfy any legal requirement that communications be in writing. Notices to the Company must be sent to support@qai-solutions.com with a copy by physical mail to QAI Solutions LLC, Brooklyn, NY 11235.
Electronic signatures and records. The Client agrees that (a) clicking, checking, or otherwise selecting any “I agree,” “I accept,” “Submit,” “I have read and agree to the Terms of Service and Privacy Policy,” or similar button or checkbox on TaskRbot.com, (b) submitting any application, form, or order through TaskRbot.com, or (c) replying to an SMS or email confirmation in a manner indicating assent, each constitutes the Client’s electronic signature and has the same legal effect as a handwritten signature; (d) records of these Terms and of any transaction with the Company may be maintained in electronic form and, to the maximum extent permitted by law, are admissible as evidence of the parties’ agreement. This consent is given under and is intended to comply with the federal Electronic Signatures in Global and National Commerce Act, 15 U.S.C. §§ 7001 et seq. (E-SIGN Act), the Uniform Electronic Transactions Act as enacted in applicable states (UETA), and the New York Electronic Signatures and Records Act, N.Y. State Tech. Law §§ 301 et seq. (NY ESRA). The Client may withdraw consent to receive electronic communications only by canceling the applicable service; however, such withdrawal will not affect the legal validity of any electronic signature or record already created.
Hardware and software requirements. To access and retain electronic communications and records from the Company, the Client requires: (i) a modern, internet-connected device; (ii) a current web browser; (iii) a valid email address and SMS-capable mobile phone number; and (iv) the ability to view and save documents in HTML and PDF formats. The Client is responsible for keeping the Client’s email address and phone number on file accurate and for updating them by emailing support@qai-solutions.com.
The collection, use, and disclosure of personal information in connection with the services is governed by the TaskRbot.com Privacy Policy, which is incorporated by reference. By accepting these Terms, the Client also accepts the Privacy Policy.
Website design, logo, and brand-kit services offered through the Get a Website page of TaskRbot.com are governed by the separate Get a Website Terms of Service. The Get a Website Terms control with respect to those services; these Terms apply to everything else described in Section 3.
The Company may update these Terms from time to time. The version posted at the top of this page with the current Effective Date is the one that applies. Material changes will be communicated by reasonable means, such as posting an updated version on TaskRbot.com or direct email or SMS notice to active Clients. The Client’s continued use of the services after the new Effective Date constitutes acceptance of the updated Terms. If the Client does not agree to a material change, the Client’s sole remedy is to cancel the affected subscription or service under the provisions described in these Terms.
Entire Agreement. These Terms (together with the Privacy Policy, any applicable product-specific terms such as the Get a Website Terms of Service, and any written order confirmation we send to the Client) constitute the entire agreement between the parties concerning the services and supersede all prior oral or written communications about the subject matter.
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
No Waiver. A failure by either party to enforce any provision is not a waiver of the right to enforce that provision later or any other provision.
Assignment. The Client may not assign or transfer any rights or obligations under these Terms without the Company’s prior written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.
Independent Contractors. The parties are independent contractors. These Terms do not create any partnership, joint venture, franchise, agency, or employment relationship.
Third-Party Beneficiaries. Except for the Company’s officers, members, managers, employees, agents, and contractors (who are intended third-party beneficiaries as described below), there are no third-party beneficiaries to these Terms.
Headings. Headings are for convenience only and have no legal effect.
Export Controls & Sanctions. The services are subject to U.S. export-control and economic-sanctions laws, including the Export Administration Regulations (15 C.F.R. parts 730–774) and regulations administered by the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC). The Client agrees not to (and not to permit any third party to) directly or indirectly export, re-export, transfer, or make available the services to any person, entity, or destination prohibited by U.S. law. The Client restates the sanctions/SDN warranty in Section 5 for the benefit of each use of the services.
Interpretation. The words “including,” “include,” and “such as” are deemed to be followed by “without limitation.” References to “days” are calendar days unless otherwise specified. Any ambiguity in these Terms shall be construed without regard to the party that drafted them.
Relationship & Protected Persons. The Company’s officers, members, managers, employees, agents, and contractors are intended third-party beneficiaries of the disclaimers, limitations of liability, indemnification, arbitration, class-action waiver, and jury-trial waiver set forth in these Terms, and each of them may invoke and enforce those provisions directly.