Privacy Policy

1.Who We Are

TaskRbot.com is operated by QAI Solutions LLC, a company registered in the State of New York, with a principal business location in Brooklyn, NY. We provide: (a) the Task-R-bot subscription service for trade contractors; (b) Yelp launch and profile-update packages; (c) Get a Website (website design, logo, and brand-kit services); and (d) related support services.

2.Scope of This Policy

This Policy applies to personal information collected through TaskRbot.com and its subdomains, and to information you provide to us by email, SMS, WhatsApp, or phone. This Policy does not apply to third-party websites, platforms, or services we link to, even when those links appear on TaskRbot.com.

3.Information We Collect

3.1 Information you provide directly

When you fill out one of our forms (such as Apply to connect a bot, Yelp onboarding, Yelp profile update, Get a Website, the intake questionnaire, or the SMS consent form), we collect information including but not limited to:

• Your first and last name;
• Business name, trade or service category;
• Phone number (for SMS and/or voice);
• Email address;
• Preferred contact method;
• Business address, home address (for Yelp onboarding), service area / cities served;
• Business description, services offered, years of experience, licensing, insurance, warranty information;
• Yelp Business ID, Yelp Ad Spend, Yelp page URL, Google Business Profile URL;
• Website preferences (language, website type, style, colors);
• Payment method preferences (the Company does not collect or store card numbers on the website — payment is processed through a secure third-party link);
• Consents you provide (SMS consent, terms acceptance, portfolio opt-in/opt-out);
• Any additional materials you provide (photos, logos, testimonials, content text, reference websites).

3.2 Information collected automatically

When you visit TaskRbot.com, we and our analytics providers may automatically collect:

• IP address;
• Device and browser type;
• Pages viewed, referring URL, time on page, and scroll depth;
• Language preference;
• General geographic region derived from IP (country/region level, not precise location);
• Cookies and similar identifiers as described in §8.

3.3 Information collected during service delivery

During the delivery of our services (for example, designing a website), we collect additional information you voluntarily share with us, such as photos, testimonials, logos, and materials for the website.

3.4 Categories of Personal Information (CCPA/CPRA framework)

In the twelve (12) months preceding the Effective Date, the Company has collected the following categories of personal information as defined in California Civil Code § 1798.140:

• Identifiers — name, phone number, email address, IP address, and online identifiers. Purpose: providing and delivering services, communicating with Clients, fraud prevention, and record-keeping.
• Customer records (Cal. Civ. Code § 1798.80(e)) — business name, business address, home address (for Yelp onboarding only), and payment-method preference. Purpose: service delivery, billing, and compliance.
• Commercial information — services ordered, amounts paid, transaction history, and Yelp ad spend reported by the Client. Purpose: providing the services, invoicing, and business operations.
• Internet or other electronic network activity — pages viewed, referring URLs, time on page, scroll depth, and language preference. Purpose: site operation, analytics, fraud detection, and improvement of TaskRbot.com.
• Geolocation data — general geographic region derived from IP (country/region level; not precise location). Purpose: serving appropriate content and detecting suspicious activity.
• Professional or employment information — trade or service category, years of experience, licenses, insurance, warranty details. Purpose: qualifying applications and delivering the services.
• Audio, electronic, or visual information — photos, logos, testimonial text or recordings, and reference images the Client voluntarily supplies. Purpose: building the Client’s website, logo, brand kit, or Yelp profile.
• Inferences — limited aggregate inferences about preferences (such as preferred contact method or language), drawn only from information the Client has directly provided. Purpose: tailoring the services to the Client’s stated preferences.

The Company does not collect “sensitive personal information” (for example, Social Security numbers, government IDs, precise geolocation, biometric information, health or medical data, financial-account credentials, or content of private communications) through TaskRbot.com. Payment-card details are collected directly on the payment processor’s secure page and are never stored on Company systems.

4.How We Use Information

We use the information described in §3 to:

• Review and respond to service inquiries submitted through our forms;
• Provide the services you ordered, including Task-R-bot onboarding, Yelp launch or profile update, website design, logo design, and brand-kit creation;
• Communicate with you about your order, project status, approvals, and delivery (via email, SMS, or WhatsApp);
• Send secure payment links and process payments through our payment processor;
• Maintain our business records, including applications, project files, and transaction records;
• Operate, maintain, and improve TaskRbot.com;
• Prevent fraud, abuse, or unauthorized access;
• Comply with applicable legal obligations;
• Enforce our Terms of Service and other agreements.

We do not sell personal information to third parties, and we do not use your information for independent advertising targeting.

5.How We Share Information

We share personal information only in the following circumstances:

• With service providers that help us operate our business, such as cloud hosting, form submission processing, email and SMS delivery, payment processing, and database providers (see §6 for the main providers we use). These providers may process your information only for the purposes for which we engaged them.
• With other parts of our own business, such as moving information collected via the Yelp Onboarding form into our internal Professionals database once you become an active service provider through our platform.
• When required by law, such as in response to a subpoena, court order, or legally binding request from a government authority.
• To protect our rights, property, or safety, or the rights, property, or safety of our users or the public, including to investigate fraud or a violation of our Terms.
• In the context of a business transfer, such as a merger, acquisition, or sale of all or part of our business, in which case personal information may be transferred to the acquiring entity subject to this Policy.

6.Third-Party Services We Use

We use the following third-party providers to operate TaskRbot.com and deliver services. Each provider processes information in accordance with its own terms and privacy policies.

7.SMS & Text Message Communications

When you check the SMS consent box in one of our forms, you agree to receive automated and non-automated text messages from us at the phone number you provided. These messages relate to: reviewing and responding to your application; onboarding, project status, approvals, and payment links; delivery of services; and periodic follow-ups related to your account.

Message and data rates may apply depending on your carrier and plan. Message frequency varies based on your project and account activity. You can opt out at any time by replying STOP to any message from us; you may reply HELP for help. Opting out will stop messages related to our services but may also prevent us from completing your current order.

8.Cookies & Tracking Technologies

TaskRbot.com uses cookies and similar technologies (including those set by Google Tag Manager and Google Analytics) for purposes such as:

• Operating essential features (for example, remembering your language preference);
• Measuring aggregate traffic, popular content, and site performance;
• Detecting fraud or abuse.

Most browsers allow you to block or delete cookies through your browser settings. Blocking cookies may reduce certain features of TaskRbot.com but will not prevent you from reading content or submitting forms. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

8.1 Do Not Track & Global Privacy Control signals

Because there is no universally accepted standard for interpreting “Do Not Track” (DNT) browser signals, TaskRbot.com does not currently respond differently when it receives a DNT signal. However, because the Company does not sell or share personal information for cross-context behavioral advertising, no DNT-style opt-out is required to stop such activity on TaskRbot.com. The Company does honor a recognized Global Privacy Control (GPC) signal sent by the Client’s browser as a valid request to opt out of any “sale” or “sharing” of personal information as those terms are defined under California law; to the extent the Company begins any such “sale” or “sharing” in the future, GPC signals will be treated as an opt-out.

9.Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to:

• Provide ongoing services you ordered;
• Maintain business, tax, and accounting records in accordance with applicable law;
• Enforce our Terms of Service and resolve disputes;
• Comply with legal obligations, including recordkeeping requirements for SMS consent.

When personal information is no longer needed for any of these purposes, we take reasonable steps to delete or anonymize it.

10.Your Choices & Rights

You can:

• Access or correct the information you provided to us by contacting support@qai-solutions.com;
• Request deletion of personal information that is not required to be retained for legal, tax, or ongoing-service reasons;
• Opt out of SMS by replying STOP to any message (see §7);
• Opt out of email marketing (transactional messages related to your order will continue);
• Opt out of portfolio use of your completed website, logo, or brand kit at any time, free of charge, by emailing support@qai-solutions.com.

We will respond to verifiable requests within a reasonable period, generally no more than 30 days.

11.Rights for U.S. State Residents

11.1 California (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”):

• Right to know the categories and specific pieces of personal information we have collected, the sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we shared it (see § 3.4 and § 5);
• Right of access — to request a copy of your personal information in a portable, machine-readable format;
• Right to correct inaccurate personal information;
• Right to delete personal information we have collected, subject to the exceptions set forth in Cal. Civ. Code § 1798.105(d) (including to complete a transaction, detect security incidents, comply with a legal obligation, or enable solely internal uses reasonably aligned with the Client’s expectations);
• Right to opt out of “sale” or “sharing” — the Company does not sell or share personal information for cross-context behavioral advertising, as those terms are defined under California law, and no opt-out is therefore currently required;
• Right to limit use of sensitive personal information — the Company does not collect sensitive personal information through TaskRbot.com (see § 3.4);
• Right of non-discrimination — the Company will not deny services, charge different prices, or provide a different level or quality of service because you exercised any CCPA right. We do not offer financial incentives in exchange for personal information.

How to exercise these rights. Email support@qai-solutions.com with the subject line “California Privacy Rights”, or write to us at the address in § 16. We will verify your request by asking you to confirm information that matches what we have on file (such as your name, email, phone, business name, or order ID). We will respond within 45 days, with one additional 45-day extension when reasonably necessary. If we deny a request in whole or in part, we will explain why in our response. You may appeal a denial by replying to our response email within 60 days.

Authorized agents. You may designate an authorized agent to submit a CCPA request on your behalf. The agent must provide written proof of your authorization (for example, a signed permission letter or a power of attorney compliant with Cal. Prob. Code §§ 4000–4465). We may require you to verify your identity directly with us and to confirm to us that you have provided the agent with permission to submit the request.

Shine the Light (Cal. Civ. Code § 1798.83). California residents may request, once per calendar year and free of charge, a list of the personal information (if any) that the Company disclosed to third parties for their direct-marketing purposes during the preceding calendar year. The Company does not share personal information with third parties for their direct-marketing purposes. To confirm, email support@qai-solutions.com with the subject line “Shine the Light Request”.

11.2 Rights Under Other U.S. State Privacy Laws

Depending on the Client’s state of residence, the Client may have similar rights under, among others, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, the Texas Data Privacy and Security Act, the Oregon Consumer Privacy Act, and comparable state laws (collectively, “State Privacy Laws”). These rights may include: (a) the right to confirm whether the Company processes the Client’s personal data and to access such data; (b) the right to correct inaccuracies; (c) the right to delete personal data; (d) the right to a portable copy; (e) the right to opt out of processing for targeted advertising, “sales” of personal data (as defined in the applicable state law), or significant automated profiling; and (f) where applicable, the right to appeal a denial of any such request. The Company’s practices described in this Policy are designed to honor these rights where they apply. To exercise any State Privacy Law right, email support@qai-solutions.com with the subject line “State Privacy Rights Request” and identify your state of residence and the specific right you wish to exercise. We will respond within the period required by the applicable State Privacy Law.

11.3 Nevada Residents

Nevada residents have the right under Nev. Rev. Stat. § 603A to request that certain personal information not be “sold” as defined by Nevada law. The Company does not engage in any such sale. To submit a verified request, email support@qai-solutions.com with the subject line “Nevada Privacy Request”.

12.Children's Privacy; Sector-Specific Disclaimers

Children. TaskRbot.com is a business-to-business service intended for trade contractors and other small-business owners. It is not directed to children under 16, and we do not knowingly collect personal information from children under 13 (within the meaning of the Children’s Online Privacy Protection Act, 15 U.S.C. §§ 6501 et seq.) or from minors under 16 without the consent required by California law. If you believe a child has submitted personal information through our website, please contact us at support@qai-solutions.com and we will take reasonable steps to delete it.

Not a HIPAA-covered entity. TaskRbot.com is not a “covered entity” or “business associate” under the Health Insurance Portability and Accountability Act (HIPAA), 42 U.S.C. §§ 1320d et seq., and the implementing regulations at 45 C.F.R. parts 160 and 164. The Company does not request, and Clients should not submit, any “protected health information” (PHI) through our forms, SMS, WhatsApp, or email channels.

Not subject to GLBA. The Company is not a “financial institution” under the Gramm-Leach-Bliley Act (GLBA), 15 U.S.C. §§ 6801 et seq., and does not collect “nonpublic personal information” as defined by GLBA. The Company does not collect consumer bank-account numbers, routing numbers, or other sensitive financial credentials on TaskRbot.com; all such data are collected directly by our PCI-compliant payment processors on their own systems.

Not a consumer reporting agency. The Company is not a “consumer reporting agency” under the Fair Credit Reporting Act (FCRA), 15 U.S.C. §§ 1681 et seq., and does not assemble or evaluate consumer information to provide consumer reports to third parties.

13.Data Security; NY SHIELD Act Compliance

We use reasonable and industry-standard administrative, technical, and physical safeguards to protect personal information against unauthorized access, acquisition, use, modification, disclosure, loss, or misuse. These safeguards include transport encryption (HTTPS/TLS) for data in transit, access controls and credential management for our databases and internal tools, restriction of access to personal information on a need-to-know basis, logging and monitoring of administrative activity, third-party PCI-compliant processing of all payment-card data, and reasonable vetting of service providers under written contracts or published terms that require them to protect personal information.

New York SHIELD Act. As a New York-registered entity, the Company maintains a data-security program reasonably designed to comply with the New York Stop Hacks and Improve Electronic Data Security Act, N.Y. Gen. Bus. Law §§ 899-aa and 899-bb (SHIELD Act). Our program includes reasonable administrative safeguards (designating employees to coordinate security, identifying foreseeable risks, training personnel, and selecting service providers capable of maintaining appropriate safeguards), technical safeguards (assessing risks in network and software design, information processing, transmission, and storage, and detecting, preventing, and responding to attacks or system failures), and physical safeguards (detecting, preventing, and responding to intrusions, protecting against unauthorized access during or after collection, and disposing of private information within a reasonable time through erasure or destruction).

Breach notification. In the event of a security breach involving “private information” of New York residents (or personal information of residents of other states with comparable laws), the Company will investigate, take appropriate remedial measures, and provide notification to affected individuals, the applicable state Attorney General, and other authorities, as and when required by the SHIELD Act or other applicable federal and state law.

Notwithstanding the foregoing, no method of electronic storage or transmission is 100% secure, and the Company cannot guarantee absolute security. The Client is responsible for keeping its own devices, passwords, and payment credentials secure.

14.International Users

TaskRbot.com is operated from the United States. If you access the site from outside the United States, your information will be transferred to and processed in the United States. By using TaskRbot.com, you consent to such transfer.

15.Changes to This Policy

We may update this Policy from time to time. The version posted at the top of this page with the current Effective Date is the one that applies. Material changes will be announced on TaskRbot.com or via direct notice to active Clients when reasonably practical.

16.Contact